Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website. In this Privacy Policy “us”, “we”, or “MB.IN” means Medbond.in.

This privacy policy (“Privacy Policy”) explains how we collect, use, share, disclose, and protect Personal Information about the Users of the Services, including the Practitioners, the End-Users, and the visitors of the Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use.

By using the services or by otherwise giving us your information, you will be deemed to have read, understood, and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy. You hereby consent to our collection, use, and sharing, disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add, or delete portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer/ friend/ relative), you represent that you are authorized by such individual or entity to

Accept this privacy policy on such an individual’s or entity’s behalf.
Consent on behalf of such individual or entity to our collection, use, and disclosure of such individual’s or entity’s information as described in this privacy policy.

Personal Information

The types of personal information we may collect about you include:

Your name;
Images of you;
Your contact details, including email address, mailing address, street address and telephone number/mobile number;
Your marital status and anniversary;
Your age and/or date of birth/gender;
Your payment mode details;
Your demographic information, such as postcode;
Your preferences and/or opinions;
Your family, work, and education details;
Your government ID proof and/or signature;
Information you provide to us through customer surveys;
Details of products and services we have provided to you and/or that you have enquired about, and our response to you;
Your medical and health records;
Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and/or browsing behavior;
Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider;
Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information;
Any other personal information requested by us and provided by you or a third party.

Collection and Use of Personal Information

We may collect, hold, use, and disclose personal information for the following purposes:

To enable you to access and use our Site, associated applications, and associated social media platforms;
To contact and communicate with you;
For internal record-keeping and administrative purposes;
For analytics, market research, and business development, including operating and improving our Site, associated applications, and associated social media platforms;
To run competitions and/or offer additional benefits to you;
For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
To comply with our legal obligations and resolve any disputes that we may have;
To consider your employment application.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

Third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, medical practitioners, healthcare providers, and payment systems operators;
Our employees, contractors, and/or related entities;
Our existing or potential agents or business partners;
Sponsors or promoters of any competition we run;
Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
Court, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights;
Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of India;
Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of India.

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside inside and outside India and acknowledge that we are not required to ensure that those third parties comply with Indian privacy laws.

Privacy Policy and Data Protection

All personal information that we process is kept confidential on our secure database. We will use your personal information to provide you with our services, communicating with you regarding your subscription and responding to complaints, for administration and accounting, for marketing, and to ensure that the content and services that we offer are tailored to your needs and interests.

If you have provided us with information about another person, you confirm that they consent to the processing of their personal information, including their sensitive personal information, and that you have informed them of our identity and the purposes (as set out above) for which their personal information will be processed.

If you (whether on your behalf or on behalf of someone else) choose to pay for our services, you will be required to provide your name, email, mobile number, address, and payment account details, which will be passed immediately to our payment provider via a secure link. We will keep your name and address confidential on our secure database and process these under this Data Protection and Privacy Notice.

For quality control and training purposes, we may monitor or record your communications with us.

How We Treat Personal Information that is Also Sensitive

Sensitive information is a subset of personal information that is given a higher level of protection under the Indian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union, sexual orientation, criminal record, health information, or information about your biometric data.

We will only collect, hold, use, and disclose sensitive information with your consent or in accordance with the law. We will use sensitive information only for the purposes for which it is collected, unless you have consented to its use for other purposes.

Security of Your Personal Information

We strive to ensure the security, integrity, and privacy of personal information submitted to us. We have implemented measures designed to protect the personal information we collect, maintain its security, and safeguard it from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Access to Your Personal Information

You may request access to your personal information that we hold. If we hold your personal information, we will provide you with access to that information, unless we are permitted by law to refuse access. If you would like to access your personal information, please contact us using the details provided below.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@medbond.in

Phone: +91-9441144807